• A 2016 survey showed a sharp rise in the number of orgs saying their use of #analytics helped them beat competitors.

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  • As a Customer Service VP, do you know why your NPS is important? Here’s a rundown and a tool to help you track it.

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  • Joined reports allow you to mash up or blend data from multiple sources, so you can easily compare data. Watch the…

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  • You can use goal lines to drive competition among teams and keep everyone united and focused on the same goal. Watc…

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